Sunday, December 02, 2007

Not A Cougar

This was a good night. We had a really good crew working tonight.

Something really interesting happened. Before I begin, I should mention that we have a different way of helping customers. First, each one of us is required to know the products we are talking about. If you ask me about an iPod, a computer, a digital camera, whichever, I need to know everything about it. Not only do we need to know the product, we are 'encouraged' to get to know the customer. Not just the question "what are they buying," but also, "why are they buying it?"

I was helping a woman pick out an iPod. For her son. She wan't bad-looking. I bet she looked great in her early 20s. Either way, while I gave her information on the iPod Touch, she slowly moved closer to me. And she started to joke with me. I carried her items to customer service, and things were bought. Two of the other things she bought weren't heavy, but were in weird boxes, so I offered to get her a cart to make it easier. Instead, she suggested I carry it to her car.

The guys that guard the doors to prevent theft give me that smirk as I walked outside. I think they chuckled a bit once I was out of listening range. She pointed our her car and popped the trunk. I helped her pack it in, and that was that.

Still, it was just a bit awkward. Then again, it was the first time that I carried anything for a customer outside of the store. Maybe that's why I felt uneasy. But once I was back inside, of course I was joking with my co-workers.

It was a really fun night. Watched Fight Club for a little bit, and I got to watch Red Eye. I'll probably snack on something and then pass out. I'm off tomorrow. And I don't go in until 5PM on Monday.

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